FAQs

Common Questions

How will you help my child settle in?

Our educators are very experienced and skilled at helping new children feel welcomed and settled at Lollipops. Please feel free to chat with any one of our team to discuss a positive approach to helping your child settle in.  All children take differing amounts of time to settle into daycare life. It helps to be consistent in your approach and keep the lines of communication with us open.

Children will often bond with certain educators, if you find this is the case then feel free to ask for the educator concerned to support you in settling your child.

Phone us at any time of the day to check on your child’s progress. At the end of the day we will give you a progress report on your child’s day.

What should my child bring to Lollipops?

We encourage children to explore the exciting range of learning opportunities provided at Lollipops – from paint and playdough to sand and water play – and that often means getting messy! So it's a good idea to provide the following:

  • Two named changes of clothes
  • Socks and underwear
  • A hat in summer and a warm hat in winter
  • Nappies and formula if required.

Do you provide meals?

Each Lollipops centre provides nutritious, home-cooked meals. From fresh fruit and vegetable snacks, to warming favourites like mac 'n cheese and roast chicken and veggies. Your child will enjoy delicious, healthy meals they’ll love.

How do you communicate with parents?

We send out a regular parent newsletter with news of upcoming events and activities and policy updates. We hold parent evenings periodically so staff and parents can discuss the preschool and Reggio Emilia philosophy and approach to education.

From time to time, we send out parent questionnaires to obtain feedback. This may be general feedback about the preschool, or an opportunity to gather parents’ views on a particular issue.

Staff and management are always available to discuss any matter regarding your child and preschool. We recommend you make an appointment, so that you and your child’s teachers can discuss your child without interruption.

What are your policies around health and safety?

Health and safety are a top priority at our centre, and our policies are continuously reinforced by our staff. These include (but are not limited to) regular safety checks of all equipment, identification of and mitigation of any hazards,  the storage of chemicals and hazardous items in locked cupboards, and educating children on personal safety matters such as walking inside, staying seated while eating, not throwing equipment and encouraging respectful caring behaviour at all times.

At our centre we have at least one first aid trained staff member per 50 children onsite at all times.

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